Terms of Service
TERMS OF USE
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This website is operated by Walter N'ZE NKALA. Throughout the Site, we use the terms “we”, “us” and “our” when referring to
Walter N'ZE NKALA. This website, including all the information, tools and services to which it provides access, is offered by Walter N'ZE
NKALA to you as a user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be
bound by the following terms and conditions (“Terms and Conditions”, “Terms of Use”), including the terms, conditions
and policies mentioned herein and/or accessible by hyperlink. These Terms of Use apply to all
users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/or
content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing a
any part of or use of the Site, you agree to be bound by these Terms of Use. If you do not accept the
full terms and conditions of this Agreement, you may not be able to access the Website or use its services. If the
These Terms of Use are considered an offer, acceptance of which is expressly limited thereto.
Each new tool or feature that is added to this store is also subject to the Terms of Use.
You can review the most current version of the Terms of Use at any time on this page. We reserve the right to
update, modify or replace any part of these Terms of Use by posting such updates and/or
changes to our website. It is your responsibility to check this page from time to time for changes. In
If you continue to access or use the website after the changes are posted, you accept the changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell to you
our products and services.
SECTION 1 – CONDITIONS OF USE OF THE ONLINE STORE
By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or
State and have given us permission to allow any minor dependent on you to use this site.
You may not use our products in any way for any illegal or unauthorized purpose or violate any laws in your jurisdiction when you
use the Service (including, but not limited to, copyright laws).
You must not transmit any computer worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (except credit card information) may be transferred unencrypted and
that this includes (a) transmissions over multiple networks; and (b) changes made for the purpose of complying and
adapt to the technical requirements of connecting networks or devices. Your credit card information is always
encrypted during their transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, any use of the Service or
any access to the Service, or any contact on the website through which the Service is provided, without our express written authorization.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The content of
this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making any
decisions without consulting more important, more accurate, more complete or more timely sources of information. If you trust the
content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided only
for reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to
update any information it contains. You acknowledge that it is your responsibility to monitor changes
update the information it contains, whatever it may be. You acknowledge that it is your responsibility to monitor changes
contributed to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or terminate the Service (or any part thereof) at any time without notice.
We cannot be held responsible to you or any third party for any change in price, or for any modification, suspension
or interruption of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
It is possible that certain products or services are only available online through the website. It is possible that the quantities of these
products or services are limited and their return or exchange is strictly subject to our Return Policy.
We have made every effort to present as accurately as possible the colors and images of the products appearing on the store. We
However, we cannot guarantee the accuracy of the color display on your computer screen.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, region or region.
geographic or given jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit
quantities of the products or services we offer. All product descriptions and pricing are subject to change at any time,
without notice and at our sole discretion. We reserve the right to discontinue the sale of a product at any time. Any offer of
product or service on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other material purchased or otherwise obtained by you
will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or
cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or on the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we
make a change to or cancel an order, we may attempt to notify you by contacting you using the e-mail address and/or
the billing address or telephone number provided at the time of ordering. We reserve the right to limit or
to prohibit orders that, in our opinion, appear to have been placed by traders, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our
shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please see our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide you with access to these tools “as is” and “subject to availability”, without warranty,
representation or condition of any kind and without any endorsement. We cannot be held responsible for anything
with respect to anything that may arise from or be related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In
Furthermore, it is your responsibility to inquire about the conditions under which these tools are provided by the relevant third-party provider(s).
and accept these conditions.
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). These new services and/or features will also be subject to these Terms.
of use.
ARTICLE 8 – THIRD PARTY LINKS
Certain content, products and services accessible through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not required
to examine or evaluate their content or accuracy, and we do not guarantee or assume any liability for
to content or websites, or other content, products or services from third party sources.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or
any other transaction related to these third-party websites. Please review the policies and practices of these third parties carefully and ensure that you
understand them before committing to a transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.
ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without
request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether in
online, by email, by postal mail, or otherwise (collectively, “feedback”), you grant us the right, at any time and without
restriction, modify, copy, publish, distribute, translate and use in any media any comments you provide to us
transmit. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) of
transmit. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) of
compensate anyone for any feedback provided; or (3) respond to comments.
7. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes the property
intellectual property of a party or these Terms of Use.
You agree that your comments shall not in any way violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your
Comments must not contain any illegal, offensive or obscene material, nor any computer virus or other malicious software.
may in any way affect the operation of the Service or any related website. You cannot use
fake e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We
We take no responsibility for any comments posted by you or any third-party.
ARTICLE 10 – PERSONAL INFORMATION
The transmission of your personal information on our store is governed by our Privacy Policy. Click here to view
our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or
omissions related to descriptions, prices, promotions, offers, shipping costs, delivery times and
availability of products. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information.
information or to cancel orders if any information in the Service or on any related website is inaccurate, and this,
at any time and without notice (including after you have placed your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including
including but not limited to pricing information, unless required by law. No specific update or refresh date
applied to the Service or any related website cannot be defined to indicate that all of the information offered in the
Service or any related website have been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any local ordinance
or any international, federal, provincial or state regulations, rules or laws; (d) to infringe or violate our proprietary rights
intellectual property or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or
a disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to
impair the functionality or operation of the Service or any related website, other websites, or the Internet; (h)
to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort
information, browse, explore or scan the web; (j) for lewd or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your
use of the Service or any related website for violating any usage prohibitions.
ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, timely or
without error.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel it at any time without notice.
prior notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service as well
that all products and services provided to you through it are (unless expressly stated by us) provided "as is"
and “subject to availability” for your use, without representation, warranties or conditions of any kind, either express
or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement. Walter N'ZE NKALA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers
services and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special or consequential damages, including but not limited to loss of profits, revenue,
savings or data, replacement costs or other similar damages, whether contractual, tort (even in the event of
negligence), strict liability or otherwise, resulting from your use of the Service or any service or product using it, or
any other claim relating in any way to your use of the Service or any product, including but not limited to
limit, to errors or omissions in any content, or to any loss or damage arising from the use of the Service or a
content (or product) published, transmitted or made accessible through the Service, even if you have been advised of the possibility of their occurrence.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential damages or
accessories, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.
ARTICLE 14 – COMPENSATIONPowered by Shopify
www.shopify.fr
You agree to indemnify, defend and hold harmless Walter N'ZE NKALA and our parent company, subsidiaries, affiliates, partners,
officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees,
harmless from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or
as a result of your violation of these Terms of Use or the documents they refer to, or your violation
any laws or rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Use.
Conditions of use, without this judgment affecting the validity and applicability of the other provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date will survive the termination of this agreement,
and this, for all purposes.
These Terms of Use will remain in effect unless and until terminated by either you or us. You can
terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease
to use our site.
If we judge or suspect, in our sole discretion, that you are not complying with or have failed to comply with any
term or provision of these Terms of Use, we may also terminate this agreement at any time without notice.
You will then remain responsible for all amounts owed until the date of termination (inclusive), as a result of which we
may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure on our part to exercise or enforce any right or provision of these Terms of Use will not
does not constitute a waiver of this right or provision.
These Terms of Use or any other policies or operating rules posted by us on this Site or relating to the
Service constitutes the entire understanding and agreement between you and us, and governs your use of the Service. They replace
all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to
limit, any previous version of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 18 – APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed and construed in
under the laws of 20 rue du Chalet, REIMS, MARNE, 51100, France.
ARTICLE 19 – CHANGES TO THE TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms
of use by posting such updates and/or modifications to our website. It is your responsibility to check our website from time to time.
another to see if any changes have been made. By continuing to access or use our website and the Service after the
If you post changes to these Terms of Use, you accept them.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding these Terms of Use can be directed to the following address:
Walter N'ZE NKALA
20 rue du Chalet,
REIMS, MARNE,
51100, France
Email: ontact@relax-home.fr
This contact information is provided for communication purposes should you have any questions or concerns regarding the Terms of Use, the Service, or any other aspect of your interaction with the Website. We will endeavor to respond to your requests as quickly as possible.
Collapsible content
How long does it take to receive my order?
Delivery times generally vary between 10 and 14 working days. However, this may differ depending on the product and your location.
How to track my order ?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to track your package on our site or via local postal services.
Can I modify my order after placing it?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to track your package on our site or via local postal services.
How do I know if a product is in stock?
All products in stock are indicated as available on our site. If a product is out of stock, you will not be able to order it.
Are the products authentic?
We only work with reputable suppliers. Our products are of high quality and meet industry standards.
Can I return a product?
Yes, we accept returns within 30 days of receiving your order, under certain conditions. See our returns policy to learn more.
What payment methods do you accept?
We accept payment by credit card, PayPal and other secure payment methods.
Are my credit card information secure?
Absolutely. We do not store your payment information. All transactions are secure and encrypted to ensure your safety.