Privacy Policy

Privacy policy of www.relax-home.fr / Walter N'ZE NKALA
This Privacy Policy describes how your personal information is collected, used and shared when you
you go to www.relax-home.fr (the “Site”) or make a purchase there.

PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including
information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In
Additionally, when you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:

COOKIE FILES
Here is a list of cookies we use. We've listed them here so you have the option to choose whether you want to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page,
etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by the internal tracking system
statistics from our website provider to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits of a
store per single customer.
cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- “Log files” track Site activity and collect data such as your IP address, the type of browser you use
use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- “Web beacons”, “beacons” and “pixels” are electronic files that record information about how
you browse the Site.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, your billing address, your shipping address, your payment information (including your contact numbers). of
credit cards your email address and phone number
phone. This automatically collected information is referred to as “Order Information”.
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any orders placed through the If (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or
order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks; And
where this corresponds to the preferences you have communicated to us, provide you with information or advertisements regarding our
products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our clients
and, more generally, to improve and optimize our Site (for example, by generating analyzes of how our customers
browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information,
please consult the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better
understand how our customers use the Site – to learn more about Google's use of your Personal Information, please
consult the following page: https://www.google.com/intl/fr/policies/privacy/. You can also deactivate Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

BEHAVIORAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the page
information from the Network Advertising Initiative (NAI) at the following address: http://www.networkadvertising.org/understanding-onlineadvertising/how-does-it-work.
You can opt out of targeted advertising here:

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not modify our Site's data collection and usage practices when we detect a signal
“Do Not Track” on your browser.

YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us at
using the contact details specified below.
Furthermore, if you are a European resident, please note that we process your information in order to fulfill our obligations
contractual obligations towards you (for example if you place an order on the Site) or to pursue our legitimate commercial interests,
listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we keep your Order Information on file unless and until you ask us to delete it.

MINORS
The Site is not intended for individuals under 18 years of age.

CHANGES
We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at contact@relax-home.fr, or by mail at the following address:
20 rue du Chalet, REIMS, MARNE, 51100, France